At Punjab College of Education, affiliated with Punjabi University, we are committed to ensuring that all students, faculty, and staff are treated fairly and equitably. The Grievance Redressal Committee (GRC) is established to address any complaints or grievances related to academic, administrative, or personal matters, ensuring a timely, transparent, and impartial resolution. Our goal is to create an environment where concerns are heard and acted upon in alignment with UGC, AICTE, NAAC, and university guidelines.
The Grievance Redressal Committee comprises members from various sections of the institution, ensuring fairness and transparency in the grievance-handling process. Below is the list of committee members and their respective roles:
| Member Name | Designation | Role & Responsibilities |
|---|---|---|
| [To be filled] | Chairperson (Senior Faculty) | Oversees the committee's operations, ensures compliance with guidelines, and provides final decisions on grievances. |
| [To be filled] | Faculty Member | Assists in investigating academic grievances and supports students and staff throughout the process. |
| [To be filled] | Administrative Officer | Manages the process for administrative grievances and ensures the confidentiality of the process. |
| [To be filled] | Student Representative | Represents the student body in addressing student-related grievances and supports the resolution process. |
| [To be filled] | Legal Advisor | Provides legal guidance to ensure adherence to institutional and legal frameworks in resolving grievances. |
| [To be filled] | External Member | Offers an unbiased perspective on the grievance and provides an impartial review. |